Below you will find answers to the most common questions regarding Happy Socks and our web page.
Are there different models for men, women and kids?
Almost all of our socks are unisex. However, we have a selection of calf length socks, ankle socks and liner socks for men and women. We also have a separate line of socks for kids in pack of two.
Happy Socks Shipping Charges
Shipping is free when you order four or more products. If you order less than that, a total shipping charge of Rs. 100 will be added to your order.
Can I return or exchange the socks that I have ordered?
Of course! Within 14 days of receiving the socks, you may return them for a full refund or exchange them for another pair as long as they are unused, with labels and packaging intact. Here you can read more about returns and exchanges.
During our annual sale we have a no returns and no exchanges policy on all our discount products.
Are all socks on the website in stock?
All of our current collection socks are displayed on the website. If a pair is out of stock, this will be stated on the product's page.
What is the delivery time for your socks?
We do our very best to ensure that you receive your socks as fast as possible. Delivery times can be longer during annual sales or before/during festive periods.
Happy Socks uses reputed logistics partners for all of our deliveries.
How do I pay for the socks?
There are several payment options available on our site. We accept Visa, MasterCard and American Express.
What is the quality of your socks? How should I wash them?
We work hard to ensure that our socks are of the highest quality possible. However, every sock does have a life cycle and does not uphold forever. Remember to use a scissor when removing the label.
What happens if I get damaged or wrongly packaged socks?
Should you receive a delivery containing damaged or wrongly packaged socks, we will cover all shipping charges and do everything we can to correct our mistake. You will be provided with new socks or a refund, depending on your wish. Read more about how we handle complaints in the Complaints section on this page. When putting on your brand new pair of Happy Socks, please take time to cut the thread on the label instead of ripping it off, as this will damage the socks.
If you can't find the answer to your question in the FAQ, you are more than welcome to get in touch with us!
To do so, please click here.